Frequently Asked Questions

GAP Project is a UK-based home energy specialist providing insulation, heating upgrades, boilers, heat pumps, solar PV, battery storage and EV chargers. We work with homeowners to reduce energy bills, improve comfort and lower carbon emissions.

We are an experienced installation specialist with a reputation built on quality, trust, accredited workmanship and reliable aftercare.

Yes. All works are carried out by accredited, qualified installers including Gas Safe registered engineers where applicable. We hold the relevant industry accreditations for the schemes we deliver.

Yes. We offer a free, no-obligation home survey to assess your property and recommend the right solution for your home and budget.

Most insulation installations are completed in a single day. Boilers and heating system upgrades typically take 1, 2 days. Larger projects such as solar PV and battery storage are usually completed within 1, 3 days.

Absolutely. Our team protects access areas, completes the work tidily and provides a clear handover before leaving your property.

Yes. We deliver works under government-backed energy efficiency schemes for eligible households. Our team will check your eligibility and guide you through the process.

Yes. We work with an FCA-authorised credit broker to offer flexible finance options for able-to-pay customers, subject to status and credit checks.

Our Able to Pay options make energy upgrades accessible with competitive pricing and finance, starting from low monthly payments.

Warranties vary by product, but many of our installations come with manufacturer-backed guarantees of up to 10 years. Your installer will confirm exact terms during your survey.

Our friendly aftercare team is on hand to support you. Just call or email us and we’ll arrange the right help.